Packet Loss in Ashburn datacenter

Incident Report for DNSimple

Resolved

We're sounding the all clear and awaiting some more information from our network provider. Please email support if you need any assistance or notice a problem.

Posted Jun 23, 2015 - 22:37 UTC

Monitoring

The network seems to be stabilizing. We are still waiting on details from our network provider as they investigate.

Posted Jun 23, 2015 - 22:19 UTC

Identified

We're seeing alerts of packet loss in our Ashburn data center which is causing services to have intermittent failures. The DNS resolution, API and Website may also experience slowdowns or disconnections as a result. Our network provider is currently investigating the issue.

Posted Jun 23, 2015 - 21:38 UTC