DNSimple Status

System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Website Operational

90 days ago

100.0 % uptime

Today

Sandbox Website Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Sandbox API Operational

90 days ago

100.0 % uptime

Today

Registrar Operational

90 days ago

100.0 % uptime

Today

Name Servers Operational

90 days ago

99.99 % uptime

Today

URL Redirector Operational

90 days ago

100.0 % uptime

Today

Zone deployment Operational

90 days ago

100.0 % uptime

Today

Secondary DNS Operational

90 days ago

100.0 % uptime

Today

SSL Certificates Operational

90 days ago

100.0 % uptime

Today

Webhooks Operational

90 days ago

100.0 % uptime

Today

Notifications Operational

90 days ago

100.0 % uptime

Today

Email Forwards Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System upgrades in Amsterdam (AMS) and Virginia (IAD) datacenters Sep 16, 17:00 - Sep 17, 01:00 UTC

We're going to be upgrading the operating system and re-configuring the name servers first in the Amsterdam (AMS) datacenter and then the Virginia (IAD) datacenter for a period of up to 8 hours.

During the first one, regional records for Amsterdam (AMS) will not respond and all DNS traffic in the area will be re-routed to either Chicago (ORD) or Tokyo (TKO) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.

During the second, regional records for Virginia (IAD) will not respond and all DNS traffic in the area will be re-routed to either Chicago (ORD) or San Jose (SV1) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.

The original ticket for this https://dnsimple.statuspage.io/incidents/vkyjk1jn1m76 (closed by mistake)
Posted on Sep 15, 23:23 UTC

Past Incidents

Sep 16, 2021

DNS resolution issues in SYDNEY (SYD) region

Resolved - This incident has been resolved.
Sep 16, 08:02 UTC

Update - Networking issues in our Sydney PoP have been mitigated, and we are seeing our systems operating nominally.
Sep 16, 07:24 UTC

Update - We continue to monitor the network outage in Sydney (SYD) and work with our service providers to reach a resolution. If you're experiencing issues, please email support@dnsimple.com.
Sep 16, 04:47 UTC

Update - We are monitoring another network outage in SYD which started at 3:19 UTC. Traffic was rerouted to other alternative points of presence. Customers with regional records in SYD may be impacted.
Sep 16, 03:39 UTC

Monitoring - We have experienced an outage in one of our PoPs SYDNEY (SYD) regions we are investigating with our service providers and monitoring as the systems are coming up online. DNS resolution could have been impacted for a brief moment before our TKO servers picked up the traffic. If you're experiencing issues, please email support@dnsimple.com.
Sep 16, 03:06 UTC

Sep 15, 2021

System upgrades in Sydney (SYD) and Tokyo (TKO) datacenters

Completed - The scheduled maintenance has been completed.
Sep 15, 23:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 17:02 UTC

Scheduled - We're going to be upgrading the operating system and re-configuring the name servers first in the Sydney (SYD) datacenter and then the Tokyo (TKO) datacenter for a period of up to 8 hours.

During the first one, regional records for Sydney (SYD) will not respond and all DNS traffic in the area will be re-routed to either Tokyo (TKO) or San Jose (SV1) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.

During the second, regional records for Tokyo (TKO) will not respond and all DNS traffic in the area will be re-routed to either Sydney (SYD) or San Jose (SV1) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.
Sep 13, 21:22 UTC

System upgrades in Amsterdam (AMS) and Virginia (IAD) datacenters

Completed - This ticket has been closed by mistake and the maintenance window still applies. Opened a new ticket at https://dnsimple.statuspage.io/incidents/4d3mkhgbwstp.

Sorry for the inconvenience.
Sep 15, 23:15 UTC

Scheduled - We're going to be upgrading the operating system and re-configuring the name servers first in the Amsterdam (AMS) datacenter and then the Virginia (IAD) datacenter for a period of up to 8 hours.

During the first one, regional records for Amsterdam (AMS) will not respond and all DNS traffic in the area will be re-routed to either Chicago (ORD) or Tokyo (TKO) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.

During the second, regional records for Virginia (IAD) will not respond and all DNS traffic in the area will be re-routed to either Chicago (ORD) or San Jose (SV1) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.
Sep 14, 21:12 UTC

Sep 14, 2021

No incidents reported.

Sep 13, 2021

System upgrades in Chicago (ORD) and Amsterdam (AMS) datacenters

Completed - The scheduled maintenance has been completed.
Sep 13, 18:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:00 UTC

Scheduled - We're going to be upgrading the operating system and re-configuring the name servers first in the Chicago (ORD) datacenter and then the Amsterdam (AMS) datacenter for a period of up to 6 hours.

During the first one, regional records for Chicago (ORD) will not respond and all DNS traffic in the area will be re-routed to either San Jose (SV1) or Ashburn (IAD) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.

During the second, regional records for Amsterdam (AMS) will not respond and all DNS traffic in the area will be re-routed to either Tokyo (TKO Region) or Chicago (ORD Region) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.
Sep 10, 23:01 UTC

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

System upgrades in San Jose (SV1) and Chicago (ORD) datacenters

Completed - The scheduled maintenance has been completed.
Sep 10, 22:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 13:00 UTC

Scheduled - We're going to be upgrading the operating system and re-configuring the name servers first in the San Jose, CA datacenter and then the Chicago, IL datacenter for a period of up to 6 hours.

During the first one, regional records for San Jose (SV1 Region) will not respond and all DNS traffic in the area will be re-routed to either Chicago, IL (ORD Region) or Ashburn, VA (IAD Region) which will degrade the performance of DNS resolution temporarily.

This will also affect our Secondary DNS feature as well so secondary zone updates will be delayed until upgrades are completed. All other services and systems will function normally.

During the second, regional records for Chicago (ORD Region) will not respond and all DNS traffic in the area will be re-routed to either San Jose, CA (SV1 Region) or Ashburn, VA (IAD Region) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.
Sep 8, 19:56 UTC

Domain transfers can't be processed

Resolved - This incident has been resolved.
Sep 10, 17:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 16:50 UTC

Update - We are continuing to work on a fix for this issue.
Sep 10, 14:42 UTC

Identified - We have identified an issue in our system that prevents domain transfers to be processed, and our team is working on fixing the issue at the moment.
Sep 10, 13:31 UTC

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

Registrar operations partially degraded

Resolved - This incident has been resolved.
Sep 3, 21:55 UTC

Update - Our upstream provider is still undergoing a DDoS attack. We're working with them to mitigate this issue. Our system is still experiencing sporadic connection issues.

If you have domains that expire in the next 48 hours, and you're unable to renew them, please contact our support for assistance. This incident doesn't affect domains that are set to auto-renew.

If you have initiated a transfer, we're monitoring your requests. These orders will complete but updates in our system might be delayed because of this incident.
Sep 2, 09:06 UTC

Update - We are continuing to monitor for any further issues.
Sep 1, 09:37 UTC

Monitoring - One of our upstream providers is undergoing a DDoS attack and registrar operations are partially degraded.
Sep 1, 09:37 UTC

Sep 2, 2021

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