Cache edge degraded performance

Incident Report for DNSimple

Resolved

Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.

Posted Dec 30, 2025 - 20:55 UTC

Monitoring

We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.

Posted Dec 30, 2025 - 19:44 UTC

Investigating

We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

Posted Dec 30, 2025 - 19:03 UTC

This incident affected: Name Servers.