Loss of connectivity to our Frankfurt (FRA) and France (CDG) data centers

Incident Report for DNSimple

Resolved

This incident has been resolved.
Posted Jun 22, 2022 - 00:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2022 - 00:06 UTC

Update

- Frankfurt (FRA) service has been reestablished.
- Paris (CDG) is still under under the works.

We'll post an update in one hour from now
Posted Jun 21, 2022 - 21:44 UTC

Identified

We've identified the issue and are working to mitigate it
Posted Jun 21, 2022 - 20:25 UTC

Investigating

Our upstream provider is reporting a lack of connectivity to our Datacenters in Frankfurt and France. Their engineers are currently investigating the issue.

DNS traffic is being rerouted to our other Datacenters. DNS resolution is not affected.
Posted Jun 21, 2022 - 20:08 UTC
This incident affected: Name Servers.
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