Loss of connectivity to our Tokyo (TKO) data center

Incident Report for DNSimple

Resolved

This incident has been resolved.

If you encountered any issues with your DNS records in the Tokyo zone, please contact support.
Posted Apr 01, 2022 - 06:00 UTC

Monitoring

DNS traffic is being restored at our Tokyo datacenter. We're currently monitoring the traffic.
Posted Apr 01, 2022 - 05:30 UTC

Identified

Our Tokyo datacenter is now back online. We're restarting our name servers in that region to serve DNS traffic.
Posted Apr 01, 2022 - 05:17 UTC

Investigating

Our upstream provider is reporting a lack of connectivity to our Tokyo Datacenter. Their engineers are currently investigating the issue.

DNS traffic for Tokyo datacenter is being rerouting to our other Datacenters. DNS resolution is not affected.
Posted Apr 01, 2022 - 04:56 UTC
This incident affected: Name Servers.