High error rates in billing operations

Incident Report for DNSimple

Resolved

Billing operations are back to normal. Please contact us if you experience any issues.
Posted May 11, 2020 - 17:22 UTC

Monitoring

Our billing provider has identified the issue and implemented a fix. System should be back to normal. We will continue to monitor for issues.
Posted May 11, 2020 - 17:08 UTC

Identified

Our billing provider is currently reporting high error rates. Subscription and payment related operations may temporary fail. DNS resolution is not affected.
Posted May 11, 2020 - 16:38 UTC
This incident affected: Website.
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