DNS issues in AMS and SYD

Incident Report for DNSimple

Resolved

We are not seeing any more issues in resolution. If you continue to see any issues please let us know by emailing us at support@dnsimple.com or https://support.dnsimple.com

Posted Oct 10, 2020 - 22:10 UTC

Monitoring

We have restored the DNS resolution service on all datacenters and are now monitoring.

Posted Oct 10, 2020 - 21:15 UTC

Update

All the datacenters except SYD are now responding correctly. We're currently working to address the resolution issues in SYD.

Posted Oct 10, 2020 - 19:56 UTC

Identified

We are taking action and restarting the affected servers.

Posted Oct 10, 2020 - 19:46 UTC

Investigating

We are currently investigating an issue with name servers in our AMS, IAD, and SYD data centers. Traffic to these data centers may be rerouted to other data centers.

Posted Oct 10, 2020 - 18:26 UTC

This incident affected: Name Servers.