Website and API outage
Incident Report for DNSimple
This incident has been resolved.
Posted Sep 19, 2020 - 18:14 UTC
A fix is in place, network traffic is stable again.
Posted Sep 19, 2020 - 17:35 UTC
Our network provider has informed us that they need to perform an unplanned emergency maintenance in our ORD data center. The site and API will temporarily be unavailable as they restart the network. DNS resolution won't be affected, as traffic will be routed to a different data center.
Posted Sep 19, 2020 - 17:09 UTC
We are now seeing traffic coming in again. We are closely monitoring the situation with all hands on deck.
Posted Sep 19, 2020 - 16:29 UTC
The issue is restricted to our ORD datacenter. Our website was also impacted.

DNS traffic for the remaining POPs is not impacted. DNS traffic to ORD will be redirected.
Posted Sep 19, 2020 - 16:27 UTC
We are currently investigating an issue where including the API are not reachable. We are going to provide updates as we have them.

DNS resolution is available but traffic may be redirected to a different datacenter.
Posted Sep 19, 2020 - 16:19 UTC
This incident affected: Website, API, Registrar, Name Servers, URL Redirector, Zone deployment, Secondary DNS, SSL Certificates, Webhooks, Notifications, and Email Forwards.