Degraded availability of non-DNS and Domains components

Incident Report for DNSimple

Resolved

This incident is resolved.
Posted Feb 24, 2022 - 17:57 UTC

Monitoring

Our systems are recovering: Notifications are being delivered. Let's Encrypt SSL certificates are being issued.

We'll keep monitoring our systems to ensure all failed jobs are processed correctly.

Domain transfers, new registrations, and DNS updates are not affected by this incident.
Posted Feb 24, 2022 - 17:43 UTC

Identified

We have identified an issue where our upstream provider is not available to:

- Deliver webhook notifications
- Connect domains through our new Heroku connector

Issuance of Let's Encrypt SSL certificates is affected by this issue.

Domain transfers and registrations are not affected. DNS zone updates are propagating correctly.

We're waiting for a prompt resolution and we'll continue to update accordingly.
Posted Feb 24, 2022 - 17:16 UTC
This incident affected: SSL Certificates, Webhooks, and Notifications.