Several components are not running properly due to issues with our upstream provider

Incident Report for DNSimple

Resolved

Our upstream provider has fully recovered from their incident. All of our components are behaving normally at this time.
Posted Aug 31, 2019 - 20:10 UTC

Monitoring

Our upstream provider is recovering from this incident. Our components are currently up and running. We are monitoring their performance.

- Let's Encrypt SSL Certificate issuance is running.
- Webhooks are responding.
- Our UI displays the current domain resolution.

Domain registration and DNS resolution are continuing to work and are not affected.
Posted Aug 31, 2019 - 19:01 UTC

Update

We are continuing to investigate this issue.
Posted Aug 31, 2019 - 13:58 UTC

Investigating

Our upstream provider is having issues running some of our applications.

- Let's Encrypt SSL Certificate issuance is affected. We cannot issue or auto-renew Let's Encrypt SSL certificate at this moment.
- Webhooks are affected. If you have applications listening to DNSimple events, they won't appear.
- Display domain resolution is affected. Our UI will not be able to display the current name servers.

Domain registration and DNS resolution is not affected.
Posted Aug 31, 2019 - 13:56 UTC
This incident affected: SSL Certificates.