DNS resolution issues in Asia/Pacific Region

Incident Report for DNSimple

Resolved

This incident has been resolved. We are very sorry for the inconvenience.

Posted Jun 20, 2017 - 21:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Jun 20, 2017 - 21:28 UTC

Identified

ALIAS record resolution from TKO in the Asia/Pacific Region is broken. We are working toward resolution now.

Posted Jun 20, 2017 - 21:06 UTC

Investigating

We're received reports about some users not being able to resolve domains from the Asia/Pacific region. We're currently investigating. At the moment, the DNS resolution in all the other areas seems to be working as expected.

Posted Jun 20, 2017 - 20:51 UTC