Everything looks to be back in working order and traffic is flowing nicely. Thanks again for your patience today. As always, contact support@dnsimple.com if you need any help.
Posted Apr 16, 2018 - 22:53 UTC
Verifying
We now have all of the DNS servers online and responding. We're going to monitor the traffic and sound the all-clear at half past the hour.
Posted Apr 16, 2018 - 22:11 UTC
Update
We have 2 of the 4 DNS servers online now and running some verification to make sure the networking is correct. Traffic is returning back to normal. The remaining 2 DNS servers are about to come online.
Posted Apr 16, 2018 - 21:47 UTC
Update
We have restored regional record updates for Chicago and now working on resolving an issue we discovered in the DNS systems before bringing those back online.
Posted Apr 16, 2018 - 20:21 UTC
In progress
We've already begun to prepare the systems for upgrade and working with our provider to do some networking changes and about to take the systems offline. Traffic will re-route to Ashburn, VA and San Jose, CA once the networking updates. We'll post updates as we make progress on the upgrades and bring everything back online.
Posted Apr 16, 2018 - 18:05 UTC
Scheduled
We're going to be upgrading the operating system and re-configuring the name servers in the Chicago, IL data center for a period of up to 4 hours. During this time, regional records for Chicago (ORD Region) will not respond and all DNS traffic in the area will be re-routed to either San Jose, CA (SV1 Region) or Ashburn, VA (IAD Region) which will degrade the performance of DNS resolution temporarily. All other services and systems will function normally.